We have over 20 years experience in developing software systems, and our staff has extensive experience in working with Interface Management on simple and complex projects.
The Interface Management Process for {PROJECT} shall follow these steps:
{Insert team structure here}
Each team member will have access to the interface system by going to the following URL:
{WIMS PROJECT URL HERE}
Interfaces may arise from:
Once an interface has been identified, the request must be logged into WIMS, either by the requesting party, or the requesting party's interface coordinator. The user should log into the WIMS, and click the NEW REQ button.
This will show the new request input form. Fill all required fields, and click SAVE. This will send email notifications to all appropriate parties, and start the workflow process for the interface request. The request will have an initial status of PENDING IC APPROVAL.
The new request will send an email notification to the requesting team's interface coordinator. The interface coordinator should review the request to ensure:
Once the validity of a request has been confirmed, the requesting interface coordinator should approve the request. Upon this approval, the request will have a status of PENDING RESPONSE, and an email notification will be sent to the responsible party, indicating a response is required.
Once a response has been determine, the responsible party, or responsible party's interface coordinator should enter the response into the RESPONSE field, and click the RESPOND action. The request will send an email notification to the requesting party and have a status of PENDING ACCEPTANCE.
Upon determining that a response is satisfactory, either the requesting party or the requesting team's interface coordinator can click the ACCEPT action. When the request has been accepted, it will be closed.
If a response does not satisfactorily resolve the request, the requesting party can reject the response and send it back to the responding party for revision.
Once an Interface Request has been raised, a request number has been assigned and relevant parties have notified. At this point, to cancel the request, the interface manager, or requesting Interface Coordinator will have access to void the request:
The Interface Manager (IM) is responsible for holding interface meetings every 1- 2 weeks as needed. All interface coordinators and key parties should attend. During these meetings:
Project interfaces will be managed using WIMS. WIMS is a web based system that CONTRACTORS and COMPANY can access to view the current interface register. WIMS will have the project organizational chart, project layout, and interface workflow defined for {PROJECT}. Each team in the organizational chart should have at least one interface coordinator defined. The team IC will be responsible for ensuring that their team members raise and respond to interface requests into WIMS in a timely manner. WIMS will send email notifications to relevant parties as interface requests are raised and modified.
The IM will provide access to training sessions to instruct all parties how to access WIMS, raise, respond, and audit interfaces on {PROJECT} (See Section 5).
Reports will be accessible and generated in WIMS. The standard reports are as follows: